13+ years shipping production systems across banking, telecoms and enterprise tech — combining deep platform engineering with applied AI to make infrastructure smarter, not just more reliable.
02About
I'm an Applied AI Platform Engineer at Capital One. For 13+ years I've built the platforms, tools and automation that keep serious systems running — and now I teach them to think.
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At Capital One I design and ship production-grade platforms — automation frameworks, observability systems, DR pipelines and AI-augmented operational workflows across AWS, Kubernetes and OpenShift. I use agentic patterns day to day: intelligent alerting, guided incident response and self-healing.
03Journey
Nov 2021 — Present
CurrentApplied AI Platform Engineer / SRE · Reading, UK
Formerly Discover Financial Services UK
Building AI-augmented reliability tooling and platform automation at scale — bridging deep SRE engineering with applied AI to reduce operational toil and improve system intelligence.
Sep 2016 — Nov 2021
Senior Site Reliability Engineer · UK
Automated deployments for middleware platforms and built enterprise automation solutions that teams still rely on today — alongside scaling observability and cloud migration across large AWS environments.
Jan 2012 — Jan 2016
DevOps Consultant / Middleware Specialist · India
CI/CD transformation, platform automation and enterprise middleware delivery across large-scale client environments.
04Highlights
05Selected work
Full-stack · AI chatbot · Social automation
Built the entire digital platform for Earley Cricket Club from scratch — EarleyBot (AI cricket intelligence chatbot), live player statistics, opponent analysis, fixtures & results via Play Cricket, and an automated Instagram pipeline that posts match updates hands-free.
Health coaching platform · AI chat
Web platform for a holistic health coaching practice — programme pages, AI chat assistant, WhatsApp integration and client onboarding. Built for an AFPA-certified coach specialising in autoimmune, thyroid and gut health.
Instagram · Meta Graph API · Auto-posting
Automated Instagram posting pipeline — pulls fixture and result data from Play Cricket, generates formatted posts and auto-publishes to Earley CC's Instagram using Meta Graph API. Zero manual effort on match day social updates.
Terraform · Shell · Automation
Manual DR process → repeatable, auditable runbook. Orchestrates traffic failover and multi-step validation end to end.
Kibana · ELK · Python
Automated logging and monitoring setup for microservices — standardising observability across every team at scale.
Pre-release readiness checks for Kubernetes & OpenShift
A release gate that inspects every Kubernetes and OpenShift deployment against SRE best practices before it goes live — liveness and readiness probes, CPU and memory requests and limits, and image policies. Each release gets a clear readiness verdict with plain-English findings, so teams fix risky config before it reaches production instead of during an incident.
Python · AWS · PostgreSQL
Multi-region database analysis to surface cost and performance improvements across cloud environments at scale.
Python · Automation · Monitoring
Turned the manual step-by-step procedures the support team runs during incident response into one-click automated workflows — reducing MTTR, eliminating human error under pressure. Includes a maintenance mode component to silence monitors during planned operations.
06Stack
AWS, Kubernetes, OpenShift, Azure DevOps, Terraform, Ansible, Helm, Prometheus, Grafana, Datadog, Splunk, ELK / Kibana, AppDynamics, SLIs / SLOs, Error Budgets, Chaos Engineering, Incident Response, DR Automation, Jenkins, GitHub Actions, GitLab CI, Python, Node.js, Shell / Bash, Groovy, Applied ML, Agentic AI, LLM integration, UT Austin PG
07What I bring
Reliability
SLIs, SLOs and error budgets, on-call and incident response, RCAs and DR automation that holds up at 2am.
Platform
AWS, EKS and OpenShift built with Terraform, Ansible and Helm — paved roads teams actually want to use.
Insight
Prometheus, Grafana, Datadog and ELK, with automated onboarding so every service is observable from day one.
Intelligence
Intelligent alerting, guided incident response and LLM assistants that take real toil off engineering teams.
Product
Next.js platforms, AI chatbots and automation pipelines — taken from idea to production, end to end.
08Working process
Understand the system and the people running it before changing anything.
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Turn manual, error-prone procedures into repeatable, auditable workflows.
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Layer applied AI on top so the platform gets smarter, not just more reliable.
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09Beyond work
On the field
I play cricket in Reading. It teaches composure under pressure — the same skill that matters most when an incident hits production at 2am.
Earley Cricket ClubTraining
From very thin to building real strength: years of consistent training, better nutrition and daily discipline. Patience and structure, not shortcuts.
Family
My wife Kavya is an AFPA-certified holistic health coach (gut, thyroid and autoimmune). How I eat, recover and show up is shaped by what we learn together.
I built her platform